Privacy

Why should I read this Privacy Policy?

This Privacy Policy (the “Policy”) describes how Dekaplet (the “Company”, “we”, “us”, “our”) collects, uses, discloses, and stores your personal information, and outlines your statutory rights. We protect your personal information under applicable data protection laws, including the EU General Data Protection Regulation (GDPR). We may update this Policy unilaterally from time to time, with amendments effective immediately upon publication. Please visit our website regularly for the latest version.

Who is responsible for protecting my information?

We are: Dekaplet

Why and how do you collect my information?

We collect information for various purposes, including:

1. Registration and platform usage

To allow you to register and use our platform at www.dekaplet.com, we process the following information:

Information Collected Legal Basis Requirement
Email address, password, IP address, country, sign-in data, geolocation, 2FA information Contract (Art. 6(1)(b) GDPR) Required to register and use the platform

2. Crypto Payments and Financial Services

To process crypto payments, deposits, conversions, payouts, and virtual currency swaps:

Information Collected Legal Basis Requirement
Email, password, country, IP, crypto address, crypto platform, personal info, bank account, PayPal, transaction details, device fingerprint, purpose of transfer, other documents (e.g., business registration, overpayment requests) Contract (Art. 6(1)(b) GDPR) Required to provide services

3. Compliance (AML, Sanctions, Fraud Prevention)

Processing is necessary to comply with legal obligations and prevent illicit activities:

Information Collected Legal Basis Requirement
Personal info, ID details, company representative info, UBO details, payee/beneficiary info, other data required by law Legal obligation (Art. 6(1)(c) GDPR) Required by law to provide services

4. Security & Platform Improvement

Technical info is gathered automatically to keep our platform safe and smooth:

  • IP address, user agent, referrer URL, date/time of visit, logs

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) – Not required

5. Customer Support & Inquiries

  • Email, inquiry content, attachments, name, reply history

Legal Basis: Consent (Art. 6(1)(a) GDPR) – Optional

6. Marketing & Social Media

  • Name, company, position, email, phone, social media profiles, interactions

Legal Basis: Consent / Legitimate Interest – Optional

7. Recruitment & Potential Employees

  • Name, email, phone, CV, work experience, publicly disclosed info

Legal Basis: Consent / Contract / Legitimate Interest – Required for employment contracts

8. Legal Requirements & Defense

  • Name, email, contracts, correspondence, legal documents, logs, possible breaches

Legal Basis: Legal obligation / Legitimate interest – Required when applicable

Data Retention

  • Identity & transaction documents: up to 8 years
  • Recruitment data: as long as necessary, with optional consent for extended retention
  • Marketing data: as long as you are a customer or gave consent, plus 3 years
  • Inactive accounts: 3 months (marketing consent: up to 3 years)
  • Legal protection data: up to 10 years

Information Sources

Source Purpose
You (directly) Most purposes
AML/CTF & fraud providers Compliance
Social media service providers Social media management
Marketing service providers Marketing communications
Recruitment agencies / Job portals / LinkedIn Potential employee selection

Sharing of Information

We may share your data with:

  • IT and analytics providers (Elastic N.V., Google Ireland, DeepL GmbH, Hotjar, DataDog, etc.)
  • Legal, auditing, tax, and HR consultants
  • Payment processors and banks
  • Social media and marketing platforms (LinkedIn, Klaviyo, HubSpot, etc.)
  • Law enforcement and government authorities
  • Potential buyers of the business or part of it

Your Rights

  • Right of Access
  • Right to Rectification
  • Right to Erasure (‘Right to be forgotten’)
  • Right to Restriction of Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent
  • Right to Lodge a Complaint with a supervisory authority

Automated Decision Making & Profiling

We do not make decisions based solely on automated processing, including profiling, that would have legal effects on you.

Cookies

Our website places cookies for functionality, analytics, and marketing. You can manage cookies via:

Alternatively, change your cookie preferences directly on our website.

Contact Our Data Protection Officers

If you have questions or complaints, contact us via support@dekaplet.com.

Policy Amendments

We update this Policy periodically. The latest version is always available on www.dekaplet.com.

Last updated: February 2026

Start accepting crypto payments

Send, receive, and manage Bitcoin, Ethereum, and other cryptocurrencies instantly. Dekaplet makes crypto transactions fast, secure, and reliable — for merchants, freelancers, and businesses of all sizes.

Get Started Now
Testimonials

What Our Clients Say

See how businesses, freelancers, and merchants trust Dekaplet for fast, secure, and hassle-free crypto payments. Our platform makes receiving and managing digital currencies simple and reliable.